Returns and Refunds
Returns & Refunds
At Jjuza, your satisfaction is our priority. We want you to be happy with every order, and we make returns and refunds simple and fair.
Damaged or Incorrect Items: If you receive a product that is damaged, defective, or not as described, contact us within 48 hours of delivery.
Easy Resolution: We’ll quickly arrange a replacement, exchange, or refund — whichever works best for you.
Transparent Process: No unnecessary delays or complicated steps. We handle every request with care and fairness.
With Jjuza, shopping is stress-free — we ensure you get exactly what you ordered, every time.
At Jjuza, your satisfaction is our priority. We want you to be happy with every order, and we make returns and refunds simple and fair.
Damaged or Incorrect Items: If you receive a product that is damaged, defective, or not as described, contact us within 48 hours of delivery.
Easy Resolution: We’ll quickly arrange a replacement, exchange, or refund — whichever works best for you.
Transparent Process: No unnecessary delays or complicated steps. We handle every request with care and fairness.
With Jjuza, shopping is stress-free — we ensure you get exactly what you ordered, every time.